Syncron Helps Middle East Brands Improve Aftersales Operations with Launch of Spare Parts Business Summit

Full-day event provides insight into improving financial performance and customer service via the optimization of service parts inventories

STOCKHOLM, Oct. 19, 2016 /PRNewswire/ — Syncron, the only aftermarket service provider that exclusively focuses on service parts management and pricing for the world’s leading manufacturers, today announces the launch of the Spare Parts Business Summit, a one-day event aimed at helping organizations deliver more efficient and reliable aftersales services.

The full-day event gives attendees the unique opportunity to discover how to improve customer service and financial performance via the reduction of spare parts inventory costs and improvement of part fill rates. The agenda specifically includes how to:

  • Improve service parts revenue and profits
  • Reduce investment in inventory
  • Enhance customer satisfaction
  • Ultimately increase service-business profitability

“We are thrilled to host the first Spare Parts Business Summit in Dubai,” said Tony Abouzolof, Syncron Co-Founder and Head of Middle East Sales. “We are bringing together some of the industry’s best service experts to share strategies, insights and information related to the importance of delivering a superior customer experience and taking aftermarket service to the next level. The keynotes will provide the foundation attendees need to pursue the future with confidence.”

The free event will be held at Dubai Golf Creek and Yacht Club on 16 Nov. Industry leaders Al Futtaim, Al Shirawi Enterprises and Al Masaood, along with Syncron representatives, will discuss strategies to unlock profits and achieve higher customer satisfaction through inventory management optimization.

About Syncron
Syncron is the only aftermarket service provider that exclusively focuses on service parts management and pricing for the world’s leading manufacturers. The company’s award-winning SaaS solutions enable companies around the world to transform their aftermarket service operations by dramatically increasing profitability, cash flow and customer loyalty. Syncron’s global customer base includes a variety of market-leading companies across diverse industries. The company is privately held, with its headquarters in Stockholm and additional offices throughout Europe, the U.S. and Asia. For more information, visit syncron.com.