Tag Archives: Aspect

Aspect Closes 2017 on a High Note With 35% YoY Growth in India & Middle East

MUMBAI, India, January 23, 2018 /PRNewswire/ — Aspect Software, leading provider of customer engagement, workforce management, and self-service solutions, today announced their strong growth in India and Middle East region, with the YoY growth standing …

Chat Me, Tweet Me, Call Me, Maybe? Increase in Channel Choices Not Yet Improving Customer Relationships

CHELMSFORD, MA–(Marketwire – March 19, 2013) –

Frustrations remain high as four in ten people would rather go to the DMV than contact customer service

Forty-two percent would rather have companies use social