Tag Archives: eServGlobal

Mobile Money Goes Live in Iraq With ‘Zain Cash’

BARCELONA, Spain, February 23, 2016/PRNewswire-FirstCall — eServGlobal (LSE: ESG.L & ASX: ESV.AX) is pleased to announce the commercial launch of mobile money services with Zain Iraq. The service was soft-launched in January and has already attracted strong interest.

eServGlobal Logo.

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The service is called ‘Zain Cash’ and is offered by Iraq Wallet, which is an authorised company from the Central Bank of Iraq (CBI). Through Zain Cash, customers can have a mobile wallet linked to their SIM card, enabling customers to make financial transactions easily and at any time (Cash-In/Cash-out, transfer money from one wallet to another, recharge for prepaid account & bill payment for postpaid account).

Scott Gegenheimer, CEO, Zain Group, said, “We are embracing the opportunity to launch new services that improve the livelihoods of the communities we serve, and through eServGlobal’s solution, we will be able to offer life-enhancing mobile services and cement our position as a market leader in the mobile-money arena across our region.”

John Conoley, Executive Chairman, eServGlobal, said, “We are proud to be working with this innovative Operator Group as they roll out market-leading solutions across rapidly evolving markets. We look forward to continued collaboration with the Zain Group to launch mobile financial services across their operations.”

eServGlobal has a framework agreement with the Zain Group to provide end-to-end mobile money and EVD (electronic voucher distribution for prepaid rechage) solutions across Zain Group’s operations.

Mobile money, mobile financial services, mobile recharge and distribution are key elements in the Zain Group strategy. Through innovative product design and marketing strategies, Zain aims to maximise the benefit of mobile money, electronic recharge and distribution, giving customers new alternatives to financial transactions and account recharge. Zain Group coverage extends to more than 45.6 million customers spanning Kuwait, Bahrain, Iraq, Jordan, Lebanon, Saudi Arabia, South Sudan and Sudan. Notably, in several of Zain’s markets, over 90% of the population does not have access to banking facilities.

Zain’s mobile commerce services have a transformational effect on unbanked populations as they open financial systems to formally excluded population segments. This kind of change is crucial in emerging markets where financial inclusion is key to economic development.

eServGlobal is showcasing their mobile money solutions at the Mobile World Congress in Barcelona, 22 – 25 February. eServGlobal will be hosting a live demonstration on its stand located at Hall 7 Stand i61.

Photo: http://photos.prnewswire.com/prnh/20120730/552126

Source: eServGlobal

eServGlobal Powers Mobile Money Solution for Djibouti Telecom

BARCELONA, Spain, February 22, 2016 /PRNewswire/ —

eServGlobal (LSE: ESG.L & ASX: ESV.AX) is powering a comprehensive mobile money platform for Djibouti Telecom to provide mobile wallets to citizens of Djibouti.

eServGlobal Logo.

(Logo: http://photos.prnewswire.com/prnh/20120730/552126 )

The mobile money solution will be offered to all Djibouti Telecom subscribers to provide state-of-the-art cash management and e-payment services on mobile phones, such as cash-in/cash-out, airtime top-up, local transfers, international remittance, salary disbursement, bill and merchant payments.

Mohamed Assoweh, General Manager, Djibouti Telecom, said, “We are glad to partner with eServGlobal to offer a wide range of mobile financial services to our subscribers. This will contribute to the financial inclusion of the citizens of Djibouti and also bring significant added value to the social development of the country.”

John Conoley, Exective Chairman, eServGlobal, said, “The mobile phone represents an important opportunity to connect people around the world, not just to each other, but to services and information that can have a life-changing effect. The project of Djibouti Telecom an example of this. We are proud to be the technology partner for this ambitious and important initiative.”

eServGlobal will bring its expertise on mobile payment solutions to Djibouti Telecom, helping them  implement their strategic vision of making such services affordable and available to virtually anyone in the country, and ultimately contributing to the development of the local economy.

eServGlobal’sPayMobile platform was selected for this project based on its ability to meet not only the immediate requirements of Djibouti Telecom, but also their long-term vision and roadmap. The robustness of the platform, ability to meet international compliance specifications, and existing track record in other countries, were also decisive criteria.

Through eServGlobal’s modular approach, Djibouti Telecom is able to optimise the solution to suit its needs today and also to grow the service by deploying new features as the subscriber base matures. Djibouti Telecom will, in a future phase, integrate the mobile money solution with retailers (mainly supermarkets) and banks; as well as the establishment of ATM/Kiosks in strategic areas and the introduction of companion cards to complement the mobile wallets, in order to contribute to the development of affordable e-payment services in Djibouti.

eServGlobal is showcasing their mobile money solutions at the Mobile World Congress in Barcelona, 22 – 25 February. eServGlobal will be hosting a live demonstration on its stand located at Hall 7 Stand i61.

eServGlobal Launches Smartphone App for Mobile Money in Emerging Markets

PARIS, June 24, 2015 / PRNewswire-FirstCall  — eServGlobal has launched a smartphone app for mobile money services in emerging markets. The white-label app will be part of eServGlobal’s end-to-end mobile money solution, supporting deployments worldwide.

eServGlobal%20Logo eServGlobal Launches Smartphone App for Mobile Money in Emerging Markets

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To view the Multimedia News Release, please click:
http://www.multivu.com/players/uk/7559551-eServGlobal-launch-app-for-mobile-money

The app has already been sold to five existing eServGlobal customers including projects in Cabo Verde, Armenia, and Somalia. Service providers can easily configure the app to suit the needs and brand of their deployment. The app will be available for end users through an app store and is available for both Android and iOS devices, serving more than 95% of the market.

Stephen Blundell, COO, eServGlobal, said, “Mobile money in emerging markets is a rapidly evolving space and service providers need solutions which anticipate their subscribers’ needs and enable them to propose industry leading features. With the rapid spread of low-cost smartphone through emerging markets, service providers need to look to features such as apps to ensure the success of their mobile money offering.”

Smartphone use in emerging markets is expected to experience significant growth in the coming years following the market-entrance of low cost handsets, starting as low as US$25. Industry body, the GSMA, reports that, “Smartphone penetration has now reached 35% worldwide, and we forecast this to rise to 65% by 2020. Translated into absolute terms, this is an increase of 3 billion users between 2013 and 2020. However, unlike the boom to now, emerging markets will drive this next wave of growth, presenting a vast and largely untapped audience with a low cost route onto the internet[1].”

The rise of smartphones in emerging markets will give users unprecedented access to the mobile Internet, changing the shape of mobile financial services. The inclusion of an app as part of a mobile money deployment will improve end-user experience, and address useability barriers which have hampered service uptake, helping to overcome potential literacy and cultural barriers through features such as a graphical user-interface.

The app could also offer the possibility to combine mobile money with social network use. Many emerging markets, such as in South-east Asia, already have extremely high adoption of social networks. The ability to leverage a user’s social network to encourage mobile payments such as domestic remittance or merchant payment is a significant opportunity for mobile money service providers.

1. https://gsmaintelligence.com/research/2014/12/smartphones-in-emerging-markets/450

(Logo: http://photos.prnewswire.com/prnh/20120730/552126 )
Photo: http://photos.prnewswire.com/prnh/20120730/552126
Video: http://www.multivu.com/players/uk/7559551-eServGlobal-launch-app-for-mobile-money

Source: eServGlobal

 

eServGlobal Announces Mobile Money Project with GMT Cabo Verde

BARCELONA, March 5, 2015 / PRNewswire-FirstCall — At Mobile World Congress today, eServGlobal [http://www.eservglobal.com ] (AIM:ESG & ASX:ESV), the provider of mobile financial services to emerging markets, announced a project to supply an end-to-end mobile money platform for GMT Cabo Verde, a financial institution based in Cabo Verde.

eServGlobal%20Logo eServGlobal Announces Mobile Money Project with GMT Cabo Verde

eServGlobal Logo.

(Logo: http://photos.prnewswire.com/prnh/20120730/552126)

The mobile money service will launch this year and provide users with the ability to perform domestic and international money transfers. The service is mobile operator agnostic, and accessible to any person in Cabo Verde and abroad by downloading the associated smartphone application or through the GMT agents network. The users will be offered the option of a companion payment card, allowing the mobile wallet to be used anywhere in the world that traditional card payments are accepted.

Cabo Verde (also known as Cape Verde) is an island country spanning an archipelago of 10 volcanic islands located 570 kilometres off the coast of Western Africa. The geographically dispersed population, the importance of its disapora and the high levels of mobile penetration make Cabo Verde an ideal environment for mobile money which offers a safe, convenient way to access financial services without needing to be close to a traditional bank.

This will be the first mobile money service offered in the country and to its diaspora around the world and is supported by the government. This support has been shown to have a significant impact on the success of a mobile money project. The Governement of Cabo Verde recognises the potential that mobile money has to promote financial inclusion and also boost the economy through the creation of more employment opportunities and competences in the field of telecommunications and financial services.

Recognizing the importance of the agents network for the success and growth of Mobile Money, GMT and the Government of Cabo Verde are partnering to build a training program for mobile financial service agents. This program will include courses on KYC, AML, financial and mobile money features and services. The agent network is the “face” of the mobile money service to the end user and has a crucial role in the promotion and smooth operation of the system.

Stephen Blundell, COO, eServGlobal, said, “This type of government-supported training program is an example of innovation and forward-looking mobile money practices. We are thrilled to be part of this pioneering experience and are looking forward to the successful launch and growth of mobile money in Capo Verde.”

Raphael Bassama, CEO, GMT Cabo Verde, said, “We chose eServGlobal to supply this mobile money system for us based on their market-proven success and experience, in particular in Africa and the Middle -East. The feature-rich PayMobile product allows us to start with a bundle of services that should be appealing to our customers around the world.”

Through eServGlobal’s modular approach, GMT Cabo Verde is able to optimise the solution to suit its needs today and also to grow the service by deploying new features as the subscriber base matures. In markets with a high rate of mobile penetration and limited access to formal financial features, there is a logical path to progress to potential mobile money launches.

PayMobile is an end-to-end solution for mobile money and mobile financial services. It offers the full spectrum of mobile wallet, mobile commerce, recharge and agent management features.

To watch an interview with eServGlobal COO, Stephen Blundell; GMT Cabo Verde Chairman, Jose Brito; and GMT Cabo Verde CEO, Raphael Bassama go to http://goo.gl/TtlvCX

Photo: http://photos.prnewswire.com/prnh/20120730/552126

Source: eServGlobal

eServGlobal to Showcase its Mobile Money Solution at the Zain Technology Conference

PARIS, November 17, 2014 / PRNewswire-FirstCall — eServGlobal (LSE: ESG.L & ASX: ESV.AX), the provider of end-to-end mobile financial services to emerging markets, is pleased to be presenting a live demo of its mobile money and EVD (Electronic Voucher Distribution) solution at the 4th annual Zain Technology Conference (ZTC) in Instanbul this week. Zain, a tier 1 mobile telecommunications group with eight operations across the Middle East and Africa, is hosting the event to highlight the latest innovations that support and drive Zain’s operations and strategy.

eServGlobal%20Logo eServGlobal to Showcase its Mobile Money Solution at the Zain Technology Conference

eServGlobal Logo

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eServGloval last year announced a three-year framework agreement with the Zain Group to provide end-to-end mobile money and EVD solutions across Zain Group’s operations.

Mobile money and mobile financial services are a key element in the Zain Group strategy. Through innovative product design and marketing strategies, Zain aims to maximise the benefit of mobile money and give customers new alternatives to financial transactions. Zain Group coverage extends to more than 44.4 million subscribers spanning Kuwait, Bahrain, Iraq, Jordan, Lebanon, Saudi Arabia, South Sudan and Sudan. Notably, in several of Zain’s markets, over 90% of the population does not have access to banking facilities.

Paolo Montessori, CEO, eServGlobal, said, “We have worked closely with Zain to launch mobile money solutions which will not only meet the needs of their users today, but will grow in size and features to exceed expectations for years to come. Mobile money is a rapidly evolving space and we are committed to working with Zain to ensure our solutions are putting next-generation services in the hands of their users.”

Scott Gegenheimer, CEO, Zain Group, commented, “ZTC is growing bigger with every passing year, reflecting the development of the dynamic telecommunications industry, where today’s innovations are tomorrow’s differentiators. Together with our trusted partners, technology innovation and its implementation to enhance our customers’ mobile experience lies at the heart of what Zain is doing.”

Zain promotes the main benefits of mobile money as:

– Convenience and easy-of-use as it gives straightforward access to money anywhere at anytime
– Mobile money is secure and more flexible than cash, allowing consumers to make payments remotely
– Mobile money provides an affordable way to access banking facilities
– One-stop shop experience

Zain’s mobile commerce services have a transformational effect on unbanked populations as they open financial systems to formally excluded population segments. This kind of change is crucial in emerging markets where financial inclusion is key to economic development.

Photo: http://photos.prnewswire.com/prnh/20120730/552126 Source: eServGlobal

eServGlobal Supply PayMobile to Armenia’s Leading Telecommunications Operator VivaCell-MTS

PARIS, June 12, 2014 / PRNewswire-FirstCall — eServGlobal (AIM: ESG & ASX: ESV), the provider of end-to-end mobile financial services to emerging markets, announces the launch of its PayMobile platform with VivaCell-MTS, Armenia.

eServGlobal%20Logo eServGlobal Supply PayMobile to Armenias Leading Telecommunications Operator VivaCell MTS

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VivaCell-MTS is Armenia’s leading telecommunications operator and eServGlobal is providing electronic recharge for the customer’s subscriber base of over 2 million people. VivaCell-MTS is part of the MTS Group (Mobile TeleSystems OJSC), the leading telecommunications group in Russia and the CIS, offering mobile and fixed voice services in one of the world’s fastest growing regions. The MTS Group services over 100 million mobile subscribers in Russia, Ukraine, Armenia, Turkmenistan and Belarus.

Paolo Montessori, CEO and Managing Director, eServGlobal, said, “VivaCell-MTS Armenia is a new customer, in a new country for eServGlobal’s core business, demonstrating that our end-to-end solutions can be tailored to meet the diverse and varying needs of different geographies. We expect this project to strengthen our foundations within the MTS Group and the region.”

Ralph Yirikian, VivaCell-MTS General Manager, said, “VivaCell-MTS is committed to providing its subscribers with innovative telecommunication services and customer-tailored solutions. We choose our suppliers based on the capability of their respective technologies and ability to meet the Company’s continuous strive for leadership in innovation and high customer satisfaction.”

Through eServGlobal’s modular approach, VivaCell-MTS is able to optimise the solution to suit its needs today and also to grow the service by deploying new features as the subscriber base matures.

eServGlobal is currently supplying mobile money services to operators and service providers worldwide as well as supporting a substantial installed base of recharge customers.

Photo: http://photos.prnewswire.com/prnh/20120730/552126

Source: eServGlobal

International Money Transfer Joint Venture, HomeSend, Announces CEO and Board

PARIS, April 3, 2014 / PRNewswire-FirstCall –

MasterCard, eServGlobal and BICS announce closing of the HomeSend joint venture and the appointment of the CEO and Board of Directors

MasterCard [http://www.mastercard.com ] (NYSE: MA), eServGlobal [http://www.eservglobal.com ] (LSE: ESG.L, ASX: ESV.AX) and BICS [http://www.bics.com ] today announced the successful closing of the previously announced joint venture, HomeSend [http://www.homesend.com ].

HomeSend%20Logo International Money Transfer Joint Venture, HomeSend, Announces CEO and Board

HomeSend Logo

(Logo: http://photos.prnewswire.com/prnh/20140403/679303)

HomeSend, an international money transfer hub, will provide an important link between developed and financially underserved emerging markets, particularly for foreign workers in need of an instantaneous and cost-effective solution for funds transfer. The World Bank estimates that the world’s 232 million international migrants are expect to remit over US$700 billion annually by 2016.

The company will be led by MasterCard payment solutions expert, Stephen Doyle. Prior to this role, Stephen served as a Vice President within the Emerging Payments group at MasterCard. In this role, he was responsible for the European go-to-market strategy, planning and deployment of products powered by the MasterCard inControl service, including applications across the company’s Commercial, Consumer, Debit and Credit businesses. Previously he was Chief Financial Officer for Orbiscom, a payments technology company acquired by MasterCard in 2008.

Stephen Doyle, CEO of HomeSend, said, “I am honored to assume the role of CEO at this exciting time for HomeSend. The joint venture offers a perfect vehicle to expand the reach and range of HomeSend’s money transfer services globally. The HomeSend joint venture can increase people’s freedom to send and receive money in a way that’s easy and convenient and will bring our customers a level of interoperability and connectivity that’s unique in the remittance industry.”

HomeSend’s operations will be overseen by a Board comprised of six members, bringing extensive experience from across the telco, payments and financial domains.

– Max Chion, Group Executive, Emerging Payments Products, MasterCard
– Bella Stavchansky, Division President, High Growth European Markets Region, MasterCard
– Max Mamondez, Regional Finance Officer, Europe, MasterCard
– Paolo Montessori, CEO and Managing Director, eServGlobal
– Stephen Blundell, CFO and Finance Director, eServGlobal
– Frederic Salmon, Vice-President, Strategic Projects, BICS

HomeSend, which was first launched in 2008 as a strategic partnership by JV members BICS and eServGlobal, has live deployments in 50 countries and commercial contracts with mobile network operators (MNOs) and money transfer operators (MTOs) that represent more than 1.2 billion subscribers – the equivalent of one in seven of the world’s population – and 200,000 cash agents respectively. This community will be connected to the more than 24,000 financial institutions on the MasterCard network, creating one of the most extensive cross-border money transfer networks in the world and providing new levels of flexibility and choice to consumers in both developed and emerging markets.

Following today’s announcement, HomeSend is now operating as an independent entity, with the full support of the three partners.

Photo: http://photos.prnewswire.com/prnh/20140403/679303

Source: eServGlobal

eServGlobal and MNepal to Offer Mobile Financial Service Solution in Nepal

PARIS, March 5, 2014 / PRNewswire-FirstCall — eServGlobal (LSE: ESG & ASX: ESV), the provider of end-to-end mobile financial services to emerging markets, announces that it will partner with MNepal Limited, a consortium of bank and non bank entities, to offer a mobile financial service solution in Nepal.

eServGlobal%20Logo eServGlobal and MNepal to Offer Mobile Financial Service Solution in Nepal

eServGlobal Logo

(Photo: http://photos.prnewswire.com/prnh/20140305/673638)
(Logo: http://photos.prnewswire.com/prnh/20120730/552126)

eServGlobal and MNepal will offer a shared technology platform which can be accessed by all banks and financial institutions in the country to extend mobile financial services to their users. The service will operate as a common brand mobile financial service allowing multiple banks and financial institutions to join as members.

Paolo Montessori, CEO and Managing Director, eServGlobal, said, “MNepal are an exciting company focussed on finding new and dynamic ways to extend valuable services to the people of Nepal. Their focus on innovation presents many synergies with eServGlobal. This projects represents an opportunity to bring some coherence to the mobile finance market in Nepal. Offering a neutral, agnostic and interoperable mobile money platform which can be accessed by all, will open the possibilities of mobile money to the whole country.

“I am confident that this project will not only be successful in the Nepalese market but will serve as an example which will be replicated by mobile money solutions across other regions.”

eServGlobal%20CFO%20and%20Finance%20Director%2C eServGlobal and MNepal to Offer Mobile Financial Service Solution in Nepal

eServGlobal CFO and Finance Director, Stephen Blundell with MNepal Board Director, Mangesh Lal Shrestha

Mangesh Lal Shrestha, Board Director, MNepal, said, “We believe that, together with eServGlobal, we can build a financial ecosystem which will meet the needs of users across our nation, both today and for years to come. We have partnered with eServGlobal due to their strong foothold in the industry and proven records and vision, which aligns with MNepal’s vision. We hope to scale in an examplary manner within the evolving mobile money and commerce ecosystem for inclusive, accessible and state of the art platforms. We believe this partnership today is just the beginning.”

The service will offer a comprehensive suite of mobile money services to users as well as extending to provide mobile-centric microfinance services such as loans, savings and insurance complemented by loyalty and segmentation features.

The population of Nepal is approximately 30 million. According to the World Bank, only 25% of the population of Nepal over the age of 15 hold an account at a formal financial institution, while around 70% of the population have a mobile phone. These factors make Nepal a very promising market for mobile financial services.

http://www.eservglobal.com

http://www.mnepal.com

Photo: http://photos.prnewswire.com/prnh/20140305/673638 http://photos.prnewswire.com/prnh/20120730/552126 Source: eServGlobal