Makkah: The first and foremost service that visitors to the Grand Mosque receive is the invaluable guidance service, especially during peak times.
The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque provides a 24-hour guidance service, ensuring that no matter the time, lost visitors can find their way.
This service is a testament to the relevant authority’s commitment to ensuring that no visitor feels lost or overwhelmed in the vastness of the Grand Mosque and its external courtyards, making each visitor’s experience a memorable and fulfilling one.
This service is available at the King Fahd Expansion area, Gate 79, the Ajyad area, behind restrooms No. 3, and the Al-Qashashiya area, offering a comprehensive network of support.
Moreover, the authority strives to make all visitors feel welcome and accommodated. The information card, available in English, French, Malay, Persian, Urdu, Russian, Chinese, Hausa, and Bengali, ensures that language is not a barrier to und
erstanding and appreciating the Grand Mosque’s rich cultural and historical significance.
The card also features quick response codes that provide instant access to additional cultural and historical information, enhancing the pilgrims’ experience.
Source: Saudi Press Agency