The Ministry of Commerce and Industry (MOCI) announced the issuance of 36 violation fines committed by a major car agency in the country, and their referral to security authorities to complete the necessary legal procedures in this regard.
These violation fines are due to the fact that this car agency did not abide by the contracts it signed with consumers relating to vehicle deliveries, which is a violation of Article No. (11) of Law No. (8) of 2008 regarding consumer protection.
The Ministry confirmed in a statement today that this measure is part of the intensive periodic campaigns conducted by its inspectors on car agencies, to evaluate their commitment and adherence to signed contracts, for the sake of protecting consumer rights, especially after that MOCI received complaints stating that a number of major car agencies did not comply with contracts signed with consumers, as well as agencies’ delivery delays in cases where reservations and payments have been made.
MOCI stressed that it will firmly confront any negligence in carrying out obligations stipulated by Law No. (8) of 2008, regarding the protection of consumers, and its executive regulations, indicating that it will intensify its inspection campaigns in order to control violations and refer violators of the law and ministerial decisions to the competent authorities.
The Ministry noted that in the event of signing contracts with suppliers, consumers must ensure that these contracts are drawn up clearly and accurately, leaving no room for ambiguity by including all explanatory information on the agreed good and/or service, with the contract defining the rights and obligations of both parties, as well as being dated and stamped by the contracting company, in addition to contracts being in total compliance with the consumer protection law.
MOCI urged all citizens and residents to report any violations or abuses, via the call center (16001), and MOCI accounts on social media: Twitter (@MOCIQATAR) and Instagram (MOCIQATAR).
Source: Qatar News Agency